PROGRAM OUTLINE

This is a 2-3 hour on-site training course that requires the use of a training room, electrical power source, in-focus projector; screen and table. Participants will receive a workbook during the training session.

Course Content

Ø      Dog attack statistics, Who, What, Where, When & Why

Ø      True or False dog behaviour quiz

Ø      Interpreting body language

Ø      Learn the use of calming signals

Ø      What to do when threatened by a dog

Ø      How to identify aggressive, fearful and submissive Behaviour

Ø      How to safely approach a dog

Ø      How to enter and exit a dwelling unit safely

Ø      Strategies used to reduce personal injury from attacking dogs

Ø      Understanding dog facts

Ø      What to do if bitten or attacked

Ø      Instinctive Behaviour

Ø      Taught Behaviour

Ø      Personal Safety Checklist

Ø      Alternative Weapons & Deterrents

IMAGE, SERVICE, LIABILITY

Ø "Service" and "Image" is improved when an employee is trained to know what to do and how to do it confidently and correctly while performing their duties in a "Professional" manner

Ø Dealing with the public is one of the most difficult responsibilities an employee can be assigned and an untrained employee can be an embarrassment and a liability

 

PREPARATION    OBSERVATION    REACTION

 
health & safety, wsib claims,bite prevention, canine attacks, workplace injury, rabies, aggressive dogs, teaching and training, pit bulls, dog behaviour, risk, dog attacks, homeowners and dogs, calming signals, municipalities training, personal injury, Bill C-45